Monday, October 29, 2007

Care in choosing contractors

We're not the sort of people who like to try to sell by creating fear, but I came across this video clip and thought I would pass it on. It underscores the risks people face when dealing with contractors. While it does not make the point, seniors can be at an even greater risk for this sort of scam artist. It's part of the reason why we started our business--to provide a recognizable, trustworthy resource for a wide variety of home maintenance and remodeling needs. Because we are insured, licensed and take extra steps like conducting employee background checks and training on customer service, we are seldom the cheapest option in town. While sometimes cheapest is a deal, often it becomes an expensive lesson or even turns into a risk for your family. For seniors on tight budgets and a sense of what things used to cost, the temptation can be strong to save money. But seniors can often be at greater risk due to decreased mental capacity, medical conditions, grief from a lost spouse and so on. And, as one of our customers said last week when scheduling a grab bar installation--"I don't want something that is going to pull out of the wall." Even a handyman who isn't a crook can unintentionally create problems by improper methods.

As this story mentions, not all states regulate contractors, so verifying the contractor can be a problem. They give some good tips in the video clip. They did not mention Angie's List--a great way to see what customers say about the company and how the company responds, which is often just as important.

The video is located at the link below, and you'll have to watch a commercial of some sort before it starts--the one I saw was for a video game.

http://video.msn.com/video.aspx?mkt=en-US&brand=msnbc&vid=b83da96a-d107-4f6c-ba7d-8d7c7bd3ba03

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